Collective bargaining is a voluntary process for reconciling the conflicting interests and aspirations of
management and labour through the joint regulation of terms and conditions of employment. It is also a
process of negotiation between management and union representatives to arrive at mutually acceptable
wages and work conditions for employees. Collective bargaining is seen as a process through which
employers and employees collectively seek to reconcile their conflicting goals (including determining
working conditions, regulating relations between employers and workers and regulating relations
between employers or their organisations and workers organisation) through a process of mutual
accommodation.
